Contact details
The closing date for applications is 5pm on Friday 6th February.
Candidates should apply by sending a copy of their CV, giving full details of education, employment and experience. Please also supply details of two referees. You should also include a statement of application outlining why you consider yourself suitable for the post and what particular experience, skills and attributes you have which will enable you to fulfil the requirements of the job. It would help the selection panel if you refer to the duties and requirements of the job description enclosed in framing your statement.
Completed applications should have a subject line of ‘Private and Confidential’ and emailed to recruitment@norfolkwildlifetrust.org.uk or be posted to Recruitment Applications, Norfolk Wildlife Trust, Bewick House, 22 Thorpe Road, Norwich, NR1 1RY.
Please indicate which position you are applying for in your email.
We value respect, integrity, trust and responsibility. We want our people to be as diverse as nature itself and so we particularly encourage applications from those currently under-represented within our sector, including people from minority ethnic backgrounds and people with disabilities. We welcome people of all backgrounds and levels of experience with nature, and continually strive to improve our culture and practices. We are committed to creating a movement that recognises and truly values individual differences and identities. Please let us know if you require any adjustment processes to make our recruitment process more accessible.
Join Norfolk Wildlife Trust as a Visitor Experience Lead! In this role, you’ll lead the delivery of an exceptional visitor experience at our centres, ensuring every guest feels welcome and inspired to support nature. You’ll oversee day-to-day operations including retail and ticket sales, membership recruitment, and volunteer coordination, while maintaining high standards of safety and service. This is a hands-on position requiring strong communication, organisational skills, and a passion for wildlife. Flexibility to work weekends and occasional travel between sites is essential.
This role is 37.5 hours.
In return, we offer a competitive benefits package.
The closing date for applications is 5pm on 6th February 2026. Initial interviews are likely to take place on the 13th February 2026.
Candidates should apply by sending a copy of their CV, giving full details of education, employment and experience. Please also supply details of two referees. You should also include a statement of application outlining why you consider yourself suitable for the post and what particular experience, skills and attributes you have which will enable you to fulfil the requirements of the job. It would help the selection panel if you refer to the duties and requirements of the job description enclosed in framing your statement. Please indicate which post you are applying for.
Completed applications should be marked ‘Private and Confidential’ and emailed to recruitment@norfolkwildlifetrust.org.uk or be posted to Recruitment Applications, Norfolk Wildlife Trust, Bewick House, 22 Thorpe Road, Norwich, NR1 1RY.
For more information on the role please see the job description below (this job description applies to both locations).